1. Shipping Methods:

Our Vendors offer several shipping methods to accommodate your needs. The available options and their associated costs will be displayed during checkout.

2. Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing time may be longer during peak seasons or promotional periods.

3. Shipping Time:

Shipping time varies on the location of the user address. Estimated delivery times will be provided by our vendor. Please note that delivery times are estimates and not guaranteed.

4. Shipping Restrictions:

We currently only ship to addresses . We do not ship to PO boxes or APO/FPO addresses.

5. Tracking Information:

Once your order has shipped, you will receive a shipping confirmation email containing vendor information. You can track the status of your order using the provided tracking number provied by vendor.

6. Shipping Charges:

Shipping charges are calculated based on the weight of the package, the shipping method selected, and the destination of the order.

7. Shipping Delays:

While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or customs delays.

8. Returns and Exchanges:

Please refer to our Returns & Exchanges Policy for information on returning or exchanging items purchased from our website.

9. Contact Us:

If you have any questions or concerns about our shipping policy, please feel free to contact us at info@ekjunction.com.