Terms & Conditions

User Obligations & Account Security

Use of Ek Junction is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18, you cannot buy or sell any items on the Site. If you wish to purchase or sell an item on the Site, such transaction may be made by your legal guardian or parents who have registered as users of the Site.

If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend, terminate, or block access of your membership on the Platform.

Your mobile phone number and/or e-mail address is treated as Your primary identifier on the Platform. It is your responsibility to ensure that Your mobile phone number and email address are up to date at all times.

You agree that Ek Junction shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your Account in cases where You have failed to update Your revised mobile phone number and/or e-mail address.

Ek Junction does not endorse any Content or any opinion, statement, recommendation, or advice expressed therein, and expressly disclaims any and all liability in connection with User Content. Ek Junction reserves the right to remove any Content without prior notice and terminate access for repeat infringers.

You acknowledge and agree that Ek Junction shall not be liable for your interactions with any organizations and/or individuals on the Platform. These dealings are solely between you and such third parties.

Vendors

As a registered Vendor, you are allowed to list item(s) for sale on the Platform in accordance with our Policies. You must be legally able to sell the item(s) you list and ensure they do not infringe upon third-party intellectual property or privacy rights. All listed items must be kept in stock for successful fulfilment of sales.

The listing description must not be misleading and must describe the actual condition of the product. If the item description does not match the actual condition, you agree to refund any amounts received from the Buyer.

Prohibited and Restricted Items

Following items are not allowed to be sold or displayed online at Ek Junction. Merchants/sellers are solely responsible for any legal issues and liabilities arising from listing prohibited items:

1. Adult Material including pornography, sexually suggestive materials, escort or prostitution services.

2. Alcohol including alcoholic beverages such as beer, liquor, wine or champagne.

3. Animals and Wildlife Products including live animals, mounted specimens, and ivory.

4. Artifacts prohibited for sale under applicable laws.

5. Beta Software and unauthorized digital distributions.

6. Bootleg and Pirated Recordings.

7. Bulk marketing tools, email lists, or spam software.

8. Cable descramblers and unauthorized signal-intercepting devices.

9. Child pornography and pornographic materials involving minors.

10. Unauthorized copies of copyrighted materials.

11. Counterfeit Currency and Stamps.

12. Illegal drugs, drug paraphernalia, and herbal drugs like salvia or magic mushrooms.

13. Drug test circumvention aids and cleansing additives.

14. Endangered species and protected product derivatives.

15. Firearms, Ammunition, Militaria and Knives.

16. Fireworks, Explosives, toxic, flammable, and radioactive materials.

17. Gaming and gambling materials, lottery tickets, and sports bets.

18. Fake Government IDs, passports, diplomas, and noble titles.

19. Hacking and cracking materials enabling illegal server or software access.

20. Hazardous and Restricted Chemicals.

21. Human Parts and Remains.

22. Items Encouraging Illegal Activity.

23. Unsubstantiated miracle cures and quick health fixes.

24. Multi-level marketing collection fees.

25. Copyright unlocking items, mod chips, and circumvention devices.

26. Unauthorized Movie Prints.

27. Offensive, hate-speech, or racially discriminatory material.

28. Crime scene photos or personal belongings associated with criminals.

29. Unauthorized Police, Army, Navy and Air Force related items.

30. Prescription drugs and online pharmacy items requiring medical prescriptions.

31. Replica and Counterfeit designer goods and fake autographs.

32. Stocks, Securities, and related financial products.

33. Stolen Property.

34. Unauthorized Surveillance Equipment.

35. Tobacco and cigarette products.

36. Prohibited Weapons and armaments.

37. Wholesale currency exchanges.

38. Matrix sites and illegal financial schemes.

39. Any product or service violating applicable Indian laws and international regulations.

Vendor Obligations

1. The vendor shall be responsible for delivery, after-sales service, payment, invoicing, sales enquiries, and support maintenance services.

2. If any dispute is raised by End Users, the vendor is obliged to take back defective goods or refund the consideration within five days.

3. If a vendor fails to resolve user complaints, Ek Junction reserves the right to suspend or terminate services.

4. Vendors are solely responsible for accurate product descriptions, pricing, quality standards, and statutory compliances under consumer protection laws.

5. The vendors shall be solely responsible for the validity of prices and applicable taxes.

6. Vendor materials must not be misleading, defamatory, or infringe on third-party intellectual property rights.

7. Ek Junction is not responsible for goods, services, or disputes between vendors and users.

8. Ek Junction provides directory services and does not guarantee product fulfilment.

9. Ek Junction shall not be responsible for any imperfection or shortcoming in products sold by listed vendors.

No Guarantee of Business

Ek Junction does not guarantee that enquiries or leads generated will convert into actual business for the Vendor.

Prohibited Conduct

1. Contacting users for unsolicited commercial purposes or stalking/harassing anyone.

2. Making libelous or defamatory comments against anyone.

3. Collecting personal data of other users for unlawful purposes.

4. Uploading content violating applicable laws or privacy policies.

5. Posting out-of-area content or spamming server infrastructure.

6. Posting the same item or service across multiple incorrect categories.

Payment Modes

(i) Payments for services can be made via: (a) Cheque; (b) Demand Draft; (c) RTGS; (d) Online payment channels (UPI, Net banking, Debit/Credit cards).

(ii) Cash payments are discouraged and made at the sole risk of the user. Do not share sensitive personal financial information with employees.

(iii) Services are typically activated within 10 working days of receipt of payment, subject to technical clearances.

(iv) Providing a valid Goods and Services Tax Identification Number (GSTIN) is mandatory for claiming GST tax credits.

Promo Code Terms

• Promo codes are valid as per specified offer guidelines.
• Can be used once per order unless stated otherwise.
• Applicable on online/offline orders and services (excludes used products).
• Non-transferable, non-resellable, and cannot be redeemed for cash.
• Ek Junction reserves the right to void transactions where prohibited.

Refer & Earn Program

• Referred friend must be a new user not previously registered on the platform.
• Referral earnings are credited to the Referral Wallet.
• Wallet amounts can be transferred to linked bank accounts/wallets.
• Direct funding of the referral account is not permitted.
• Ek Junction reserves the right to modify or terminate the program at any time.